برای ورود به صفحهی فارسی وبسایت ابر آروان کلیک کنید
ArvanCloud basic support plan, including self-help resources, product documentation, and ticketing with one-day response time, is available for free. The costs of technical consulting and support services at the higher level are calculated as follow:
Basic Plan | Bronze Plan | Silver Plan | Palladium Plan | Gold Plan | Platinum Plan | |
---|---|---|---|---|---|---|
Self-help Resources | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Ticket response time | Within 24 hours | Within 12 hours | Within 4 hours | Within 2 hours | Within 30 minutes | Within 30 minutes |
Call Support | × | × | Within business hours* | Within business hours* | 7/24 | 7/24 |
Chat Support | × | × | × | × | ✓ | ✓ |
Enterprise SLA | × | × | × | × | 99.9% | 99.9% |
Consulting and Workshop | × | × | × | × | ✓ | |
Exclusive Support | × | × | × | × | × | ✓ |
Monthly Cost | Free | 1 € | 20 € | 100 € | 300 € | Contact Us |